No queues, 24/7 access and the ability to move money around in mere seconds – internet banking is bloody great.
So it’s no wonder we’ve come to rely upon it so heavily – and it’s no wonder that, when things go wrong, we launch into an absolute PANIC.
That’s been the case this morning, as AIB’s online services have gone into meltdown.
Naturally enough, customers aren’t too happy about it.
We’re experiencing technical issues on Internet, Tablet & Mobile Banking and are working towards a resolution, appreciate your patience.
— AIB Customer Support (@AskAIB) July 21, 2016
People aren’t happy
@AskAIB Yes I noticed that. I’m trying to log onto my Internet banking and it won’t let me. I’m due to get paid today.
— Niamh (@XNiamh_W) July 21, 2016
@AskAIB wow, Internet banking down for quite a while now, any time frame on a fix or update?
— Equigeek (@Equigeek) July 21, 2016
The responses and questions have been coming thick and fast…
And, of course, there’s the odd chancer in the mix…
Standard.
@AskAIB I think you should give all your customers a fiver for the inconvenience.
— Patrick R McGrath (@PatrickRMcGrat1) July 21, 2016
As well as the tweet that NO customer service agent ever wants to see…
AIB Customer Support, @askaib is now trending in Ireland https://t.co/lnn4sECpiy
— Trendsmap Ireland (@TrendsIreland) July 21, 2016
But ultimately, there’s still no time frame on when it’ll be back
However ATMs are still working – so instead of paying your bills, you could always go on a spending spree with some of your cash dolla.
Just a thought…