Customer service is really important.
And if you've ever worked in retail then you'll know how much of an emphasis is put on it.
It's not optional. It's your job.
And yeah, sure, sometimes when out shopping you just wanna do your thang and be left alone instead of pestered by the sales people. But just remember, when that shop assistant smiles and welcomes you warmly to the store, smile back – they're only doing their job, they're not reaching for your wallet. Be sound and don't go running for the hills.
So when one Twitter user tweeted this:
being greeted by the lush staff pic.twitter.com/swCjPFzKJA
— a*r*n (@floyddaroommate) November 30, 2016
The Lush shop assistants responded brilliantly with this:
Walking into Lush Oxford Street like... pic.twitter.com/MfHv9ADqYo
— Lush Oxford Street (@LushOxfordSt) December 5, 2016
Check out that synchronisation. Incredible.
The video currently has 2.9 million views on Facebook, 74,000 likes, 22,000 shares and nearly 9,000 retweets on Twitter.
We could watch it all day. Well played, guys, well played.