Some people did not receive their social welfare payments or children’s allowance today due to a “widespread payments issue”.
Account holders with a number of banks are experiencing the issue which is understood to be a European-wide industry issue.
Ulster Bank posted on Twitter saying they were aware of the “industry wide payments issue” and that investigations were ongoing.
We are aware there is an Industry wide Payments issue that has delayed some credits being applied to ROI Bank customer accounts. Investigations are ongoing to be able to apply these credits to customers accounts as soon as possible. https://t.co/25K9Vm8L8H
— Ulster Bank Help (@UlsterBank_Help) October 2, 2018
Permanent TSB said they were aware of the issue and are “monitoring the situation and transactions will be processed as soon as received”.
Due to a European payments delay, interbank payments that are normally processed to accounts in the early hours of the morning have not been received yet this morning. (1/2) pic.twitter.com/wEckDYN8Bl
— ask permanent tsb (@askpermanenttsb) October 2, 2018
The Department of Social Protection said it is aware of the situation affecting some people and families today.
The Department is aware that a widespread bank payments issue is affecting some social welfare payments due into customer accounts today. The Banks are working to resolve the issue and we will continue to monitor the situation & provide updates throughout the day. #paymentupdate
— welfare.ie (@welfare_ie) October 2, 2018
AIB and Bank of Ireland customers have not been affected.
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