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This Netflix Scam Has Already Caught Out Many Customers So Don't Be Next

By Darragh Berry

January 15, 2018 at 11:50am


A well thought-out Netflix scam is doing the rounds.

An email that is circulating, pretending to be from the company, states that payment has been declined and asks users to update their credit card details.

If you have received any emails from Netflix this week, it's something to be extremely wary of as you need to decipher the fake from the real. 

MailGuard say in their blog that the email shows ‘Netflix’ as the sender, and states that payment has been declined.

It says: “We attempted to authorise the Amex card you have on file but were unable to do so.”

It then urges people to update their credit card details by clicking on the 'update payment' button.

When you click on the button, you are taken to a similar but fake Netflix page where you are asked to enter your credit card details. 

Once the fake update is completed, you are then sent back to the real Netflix page, leaving you in doubt that it truly was a email from Netflix. 

The company is urging users to be wary of the scam and to report it immediately if they receive it.

Netflix has issued some advice for people on their website about dealing with suspicious messages like this: “If you suspect you have received a fraudulent email or text message that appears to be from Netflix, follow these tips to keep your information safe and secure, and follow the steps below to report the message.

“Never enter your login or financial details after following a link in an email or text message.

“Never click on any links or open any attachments in an email or text message you received unexpectedly, regardless of the source.

“If you suspect an email or text message is not from Netflix, do not reply to it."

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