Bank of Ireland customers around the country woke up shocked, annoyed and upset, as they realised that payment of their wages hadn’t been transferred to their bank accounts, as was previously expected.
The bank’s users took to Twitter to complain that they have not received certain payments in general in their accounts this morning.
When it’s payday but @bankofireland is down … 🙁
— LLAFL (@Celiiinee) February 28, 2017
@bankofireland is there a delay in wages going into accounts today ???
— Nicola Harmon (@harmon_nicola) February 28, 2017
Pull the finger out @bankofireland Will you investigate where are wages are! Did someone forget it was the shortest month of the year?
— Flanskí (@easca_peasca) February 28, 2017
However, the bank’s official customer service took to Twitter to say “Payments can process throughout the day” and that complaints are “being investigated as a priority”.
We’ve checked with the team & all payments will be processed today. Apologies for any inconvenience, thanks ^NS
— Bank of Ireland (@talktoBOI) February 28, 2017
Hi Connor, we’ve checked with the team & all payments will be processed today. We apologise for any inconvenience. Thanks ^SD
— Bank of Ireland (@talktoBOI) February 28, 2017
BOI’s Twitter later apologised for any inconvenience caused to its customers.
H/T: Dublin Live
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